Personalized CLARIDGESS (CG) Products
At
CLARIDGESS (CG), we understand the desire to make your luxury fashion
items uniquely yours. Our personalized products offer the opportunity to
add a personal touch to your favorite CLARIDGESS (CG) items, creating
bespoke pieces that reflect your individual style and taste.
1. Personalized Product Options
- Monogramming:
Add your initials or a special date to select leather goods,
accessories, and clothing items. This subtle yet elegant touch makes
each item uniquely yours.
- Custom Designs:
Work with our design team to create one-of-a-kind pieces tailored to
your specifications. From unique color combinations to bespoke fittings,
we bring your vision to life.
- Engraving:
Personalize your jewelry and metal accessories with engraved names,
dates, or meaningful symbols, adding sentimental value to your luxury
pieces.
2. Order Process for Personalized Products
- Selection: Choose the product you wish to personalize from our extensive collection of luxury items.
- Customization Details:
Provide the necessary details for personalization, such as initials,
dates, or specific design requests. Ensure all details are correct
before finalizing your order.
- Review and Confirmation:
Our team will review your customization details and provide a
confirmation of your order, including any additional costs associated
with the personalization.
3. Production and Delivery
- Craftsmanship:
Personalized products are crafted with the same attention to detail and
quality as our standard items, ensuring your bespoke piece meets the
highest standards of luxury and craftsmanship.
- Lead Time:
Due to the bespoke nature of personalized items, production times may
vary. Please allow additional time for the creation of your custom
piece. Our customer service team will provide an estimated delivery date
upon order confirmation.
- Shipping:
Once completed, your personalized product will be carefully packaged
and shipped to your specified address. You will receive a shipment
notification with tracking information.
4. No Refund Policy for Personalized Products
Due
to the unique nature of personalized products, we are unable to accept
returns or offer refunds for these items. Each personalized piece is
crafted specifically for you, incorporating your unique customization
details, which makes it impossible for us to resell.
Important Considerations:
- Accuracy of Details:
Please ensure all personalization details are accurate and spelled
correctly before submitting your order. CLARIDGESS (CG) cannot be held
responsible for errors in customization details provided by the
customer.
- Final Sale:
All sales of personalized products are final. We encourage you to
review your order carefully and contact our customer service team if you
have any questions or concerns before finalizing your purchase.
5. Exceptions for Damaged or Defective Personalized Products
If
you receive a personalized product that is damaged or defective, please
contact our customer service team immediately at [Customer Service
Email] or [Customer Service Phone Number]. We will work with you to
resolve the issue promptly.
Process:
- Report the Issue: Provide details and photos of the damage or defect.
- Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions for returning the item.
- Resolution:
Upon receipt and inspection of the item, we will offer a replacement or
repair as appropriate. Refunds are not available for personalized
products, except in cases where a replacement or repair is not possible.
Contact Us
For any questions or concerns regarding our personalized products or the no-refund policy, please contact us at:
- Email: [Customer Service Email]
- Phone: [Customer Service Phone Number]
- Address: [Company Address]
Thank
you for choosing CLARIDGESS (CG). We are honored to create bespoke luxury
items that reflect your unique style and individuality.