Personalized CLARIDGESS (CG) Products

Personalized CLARIDGESS (CG) Products

At CLARIDGESS (CG), we understand the desire to make your luxury fashion items uniquely yours. Our personalized products offer the opportunity to add a personal touch to your favorite CLARIDGESS (CG) items, creating bespoke pieces that reflect your individual style and taste.

1. Personalized Product Options

  • Monogramming: Add your initials or a special date to select leather goods, accessories, and clothing items. This subtle yet elegant touch makes each item uniquely yours.
  • Custom Designs: Work with our design team to create one-of-a-kind pieces tailored to your specifications. From unique color combinations to bespoke fittings, we bring your vision to life.
  • Engraving: Personalize your jewelry and metal accessories with engraved names, dates, or meaningful symbols, adding sentimental value to your luxury pieces.

2. Order Process for Personalized Products

  • Selection: Choose the product you wish to personalize from our extensive collection of luxury items.
  • Customization Details: Provide the necessary details for personalization, such as initials, dates, or specific design requests. Ensure all details are correct before finalizing your order.
  • Review and Confirmation: Our team will review your customization details and provide a confirmation of your order, including any additional costs associated with the personalization.

3. Production and Delivery

  • Craftsmanship: Personalized products are crafted with the same attention to detail and quality as our standard items, ensuring your bespoke piece meets the highest standards of luxury and craftsmanship.
  • Lead Time: Due to the bespoke nature of personalized items, production times may vary. Please allow additional time for the creation of your custom piece. Our customer service team will provide an estimated delivery date upon order confirmation.
  • Shipping: Once completed, your personalized product will be carefully packaged and shipped to your specified address. You will receive a shipment notification with tracking information.

4. No Refund Policy for Personalized Products

Due to the unique nature of personalized products, we are unable to accept returns or offer refunds for these items. Each personalized piece is crafted specifically for you, incorporating your unique customization details, which makes it impossible for us to resell.

Important Considerations:

  • Accuracy of Details: Please ensure all personalization details are accurate and spelled correctly before submitting your order. CLARIDGESS (CG) cannot be held responsible for errors in customization details provided by the customer.
  • Final Sale: All sales of personalized products are final. We encourage you to review your order carefully and contact our customer service team if you have any questions or concerns before finalizing your purchase.

5. Exceptions for Damaged or Defective Personalized Products

If you receive a personalized product that is damaged or defective, please contact our customer service team immediately at [Customer Service Email] or [Customer Service Phone Number]. We will work with you to resolve the issue promptly.

Process:

  1. Report the Issue: Provide details and photos of the damage or defect.
  2. Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions for returning the item.
  3. Resolution: Upon receipt and inspection of the item, we will offer a replacement or repair as appropriate. Refunds are not available for personalized products, except in cases where a replacement or repair is not possible.

Contact Us

For any questions or concerns regarding our personalized products or the no-refund policy, please contact us at:

  • Email: [Customer Service Email]
  • Phone: [Customer Service Phone Number]
  • Address: [Company Address]

Thank you for choosing CLARIDGESS (CG). We are honored to create bespoke luxury items that reflect your unique style and individuality.